WARRANTY AND CERTIFICATION POLICY
All our gold products are shipped with an Özkonak Jewellery certificate and feature official gold hallmarks on the item.
In addition to the Siempre Diamond certificate, our diamond products include international HRD and GIA certificates for high-carat items.
Please retain the certificates of the products you have purchased. These certificates will be required for returns, exchanges, maintenance, and repair services.
Our brands, Özkonak Jewellery and Cherry Jewellery, are members of the Istanbul Chamber of Jewelry (IKO) and the Istanbul Chamber of Commerce (ITO), serving our customers with Trust and Assurance for 33 years.
All products certified by Özkonak Jewellery, Cherry Jewellery, and Siempre Diamond are covered by a 1-Year Warranty.